Terms and Conditions

Pacific Probate Documents (pacificprobates.ca)
Last updated: May 3, 2026

1. Introduction

Welcome to Pacific Probate Documents (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website located at http://pacificprobates.ca (the “Website”) and our services.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

2. Services

Pacific Probate Documents provides document preparation services related to British Columbia probate matters.

Important: We are not a law firm and do not provide legal advice. Any information provided on this Website is for general informational purposes only.

3. Client Agreement (For Paying Customers)

By purchasing or using our paid services, you (the “Client”) agree to the following:

3.1 Scope of Services

We provide document preparation based on the information you supply
We do not provide legal advice, legal opinions, or court representation
We do not act on your behalf unless explicitly agreed to in writing

3.2 Client Responsibilities

You agree to:

Provide accurate, complete, and up-to-date information
Review all documents carefully before submission or signing
Seek clarification when necessary
Be solely responsible for filing documents with the court unless otherwise agreed
Obtain independent legal advice where necessary

3.3 No Solicitor-Client Relationship

Your use of our services does not create a solicitor-client relationship
Communications are not protected by solicitor-client privilege

3.4 Fees and Payment

All fees will be disclosed prior to engagement
Payment is required before work begins unless otherwise agreed
Fees are non-refundable once work has commenced
Additional fees may apply for revisions, additional services, or new information at the Company’s discretion

3.5 Turnaround Times

Any estimated estimated timelines are not guaranteed
Delays may occur due to incomplete information, revisions, or external factors

3.6 Revisions

Reasonable revisions are included if errors are due to our preparation
Additional charges may apply for changes based on new or corrected client information, at the Company’s discretion

3.7 Limitation of Service

Court rejections due to inaccurate or incomplete information (it is the responsibility of the client to verify accuracy and completeness of each form prior to filing)
Court rejections due to judicial discretion
Legal outcomes or decisions made by the courts
Delays caused by courts or third parties

3.8 Communication

Communication will occur primarily via email, or alternatively via telephone, unless another method is agreed to by the parties
You are responsible for monitoring your email inbox and junk mail folder and responding in a timely manner

4. Compliance with British Columbia Law

The Client acknowledges and agrees that:

All probate matters in British Columbia are governed by applicable legislation, including the Wills, Estates and Succession Act (British Columbia) and the Supreme Court Civil Rules (British Columbia).
Pacific Probate Documents provides non-legal document preparation services only and operates in compliance with applicable laws governing non-lawyer services in British Columbia.
The Client is solely responsible for ensuring that all documents filed comply with current court rules, filing requirements, and applicable legislation.
Nothing in these Terms and Conditions shall be interpreted as the unauthorized practice of law.
The Client understands that certain probate matters may require the involvement of a licensed lawyer in British Columbia, particularly in cases involving disputes, complex estates, or unclear testamentary documents.

5. Dispute Resolution: Mediation and Arbitration

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the services provided:

5.1 Good Faith Negotiation

The parties agree to first attempt to resolve the dispute through good faith negotiations.

5.2 Mandatory Mediation

If the dispute is not resolved within a reasonable time, the parties agree to submit the matter to confidential mediation:

Mediation shall take place in British Columbia
A mutually agreed mediator shall be appointed, or failing agreement, one appointed by a recognized mediation provider in British Columbia
Unless otherwise agreed, costs of mediation shall be born by the disputing party

5.3 Binding Arbitration

If the dispute is not resolved through mediation, it shall be resolved by final and binding arbitration, rather than court proceedings:

Arbitration shall be conducted in British Columbia
A single arbitrator shall be appointed by mutual agreement, or failing agreement, by a recognized arbitration body in British Columbia such as the BC Civil Resolution Tribunal
The arbitration shall be conducted in accordance with the applicable provincial arbitration legislation
The arbitrator’s decision shall be final and binding on both parties
Judgment on the award may be entered in any court of competent jurisdiction

5.4 Exceptions

Nothing in this clause prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction

5.5 Confidentiality

All negotiations, mediation, and arbitration proceedings shall be confidential and without prejudice.

6. Eligibility

By using this Website, you confirm that:

You are legally capable of entering into binding agreements
You are at least 19 years of age

7. Use of Website

You agree to use this Website only for lawful purposes. You must not:

Use the Website in any way that breaches applicable laws
Attempt to gain unauthorized access to systems or data
Transmit viruses or harmful code
Misuse or interfere with the Website’s functionality

8. No Legal Advice

All content on this Website is provided for general information only and does not constitute legal advice.

You should consult a qualified lawyer for advice specific to your situation.

9. User Information

When you submit information through the Website:

You agree that the information is accurate and complete
You grant us permission to use the information to provide services
You acknowledge that communication over the internet may not be fully secure

10. Intellectual Property

All content on this Website, including text, logos, graphics, and design, is the property of Jeffrey Showers dba Pacific Probate Documents unless otherwise stated.

You may not reproduce, distribute, or exploit any content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Jeffrey Showers dba Pacific Probate Documents shall not be liable for:

Any indirect, incidental, or consequential damages
Errors or omissions in Website content
Reliance on information provided on the Website

Your use of the Website is at your own risk.

12. Indemnity

Except where prohibited by law, by using this Website you indemnify and hold harmless Jeffrey Showers dba Pacific Probate Documents from any actions, claims, losses, damages, liabilities and expenses including any legal fees arising from your use of the Website or your violation of these of these Terms and Conditions.

13. Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void. However, all other provisions will not be affected and the rest of the Terms and Conditions will be considered valid.

14. Third-Party Links

This Website may contain links to third-party websites. We are not responsible for:

The content of those websites
Their privacy practices
Any damages arising from their use

15. Privacy

Your use of the Website is also governed by our Privacy Policy.

16. Termination

We reserve the right to:

Suspend or terminate access to the Website at any time
Refuse or discontinue services at our discretion

17. Legal

Pacific Probate Documents is a sole proprietorship registered in British Columbia, Canada and owned and operated by Jeffrey Showers.

18. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein.

19. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated date.

20. Contact Information

If you have any questions about these Terms, please contact us at:

Pacific Probate Documents
Website: pacificprobates.ca
Email: contact@pacificprobates.ca

21. Disclaimer

Pacific Probate Documents provides document preparation services only and does not act as your lawyer. No solicitor-client relationship is created through the use of this Website or our services.